1. Shipping Information

1.1 Processing Time:

Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.  
You will receive another notification when your order has shipped.

1.2 Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping:  
Cost: ₹100  
Delivery Time: 5-7 business days

Expedited Shipping:  
Cost: ₹200  
Delivery Time: 2-3 business days

Express Shipping:  
Cost: ₹180  
Delivery Time: 1-2 business days

Delivery times are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays, transportation delays, and other unforeseen circumstances.

1.3 International Shipping:

We offer international shipping to selected countries.  
Shipping charges and delivery times will vary based on the destination and will be calculated at checkout.

Please note that international orders may be subject to import duties and taxes (including VAT), which are incurred once the shipment reaches your destination country. We are not responsible for these charges if they are applied, and they are your responsibility as the customer.

2. Order Tracking

2.1 Tracking Information:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's website using the tracking information provided.

3. Delivery Issues

3.1 Delayed or Lost Orders:

If your order is delayed or appears to be lost, please contact our customer service team at meenakshiapparels2012@gmail.com. We will work with the carrier to investigate and resolve the issue as quickly as possible.

3.2 Incorrect Address:

Please ensure that the shipping address is entered correctly at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If you realize there is a mistake in your shipping address, please contact us immediately at meenakshiapparels2012@gmail.com. We will make reasonable efforts to update the address before the order is shipped.

3.3 Failed Delivery Attempts:

Most carriers will make multiple delivery attempts. If the carrier is unable to deliver your package, it may be returned to us. We will contact you to arrange for re-shipment, where applicable.

4. Damaged or Missing Items

4.1 Reporting Issues:

If your order arrives damaged or with missing items, please contact our customer service team at meenakshiapparels2012@gmail.com within 7 days of receiving your order.

Please provide your order number, photos of the damaged items or package, and any other relevant information required to review the issue.

4.2 Resolution:

After verification, we will arrange for a replacement or refund for eligible damaged or missing items in accordance with our Cancellation and Refund Policy.

5. Contact Information

For any questions or concerns regarding our Shipping and Delivery Policy, please contact us at:

Email:   meenakshiapparels2012@gmail.com    
Phone:   (+91) - 9345468554    
Address:   No. 47, Panthadi 6th Street Near, PTR Coffee Shop, Thavittu Sandai, Madurai - 625001.  

Thank you for shopping with us! We strive to provide the best customer experience and appreciate your understanding and cooperation.